Equipment Management at AI Speed

The intelligent platform that connects independent field service contractors with restaurant owners, retail outlets, and warranty companies. Automate work order processing, enhance diagnostic accuracy, and accelerate resolution times with AI-powered equipment management that transforms reactive maintenance into predictive operations.

85% Faster Resolution
50K+ Equipment Units
99% First-Time Fix Rate
BlueCollar AI Dashboard
Live System

Smart Work Orders

847
Active Tickets

AI Diagnostics

94%
Accuracy Rate

Call Backs

0.1%
Service Rate

First Time Fix Rate

80%
Success Rate

How BlueCollar AI Works

From intelligent service ticketing to predictive maintenance, our AI-powered platform automates the entire service workflow from origination to completion, eliminating operational inefficiencies and maximizing equipment uptime.

1

Smart Service Ticketing

Customers create comprehensive service requests through our centralized portal with complete equipment asset information:

  • Complete model and serial number capture
  • Centralized equipment asset management
  • Eliminates delays from missing information
  • Direct connection to qualified service providers
2

AI Troubleshooting & Prediction

Our proprietary AI model analyzes equipment data and failure patterns to deliver comprehensive support:

  • Detailed troubleshooting guidelines generated
  • Required parts predicted with high accuracy
  • Manufacturer specifications and wiring diagrams provided
  • Repair procedures optimized for first-time fix rates
3

Automated Scheduling & Dispatch

Work orders are intelligently processed and routed with seamless integration:

  • Automatic transformation to field service software
  • Intelligent scheduling and technician dispatch
  • Online payment processing capabilities
  • Real-time invoice generation upon completion
4

Continuous Learning

The platform continuously evolves through machine learning to enhance performance:

  • Learns from every service interaction and outcome
  • Improves diagnostic accuracy over time
  • Enhances parts prediction algorithms
  • Standardizes service quality across all providers

Keep Your Kitchen Running

Eliminate revenue loss from equipment failures with centralized asset management and streamlined service requests that connect you directly to qualified service providers with all the information needed for rapid resolution.

Reduce Operating Costs

Minimize service costs and eliminate delays caused by missing equipment information. Centralized asset management ensures faster diagnostics and reduces multiple service visits through comprehensive upfront information sharing.

  • Eliminate time wasted on hold with dispatch services
  • Reduce service delays from missing model/serial numbers
  • Track equipment lifecycle costs for better replacement decisions
  • Prevent food waste from unexpected equipment failures

Maximum Uptime

Experience faster service response times and higher first-time fix rates through our AI-enhanced service request system that provides technicians with complete equipment information and diagnostic guidance before they arrive.

  • Faster call-to-completion timelines
  • Higher first-time fix rates reduce downtime
  • Direct connection to qualified service providers
  • Real-time service status updates and notifications

Smart Insights

Make informed decisions about equipment maintenance and replacement with comprehensive performance tracking, service history analysis, and predictive insights that help optimize operational efficiency and reduce total cost of ownership.

  • Complete equipment service history tracking
  • Performance analytics and trend analysis
  • Mean time between repairs monitoring
  • Lifecycle cost analysis for replacement planning
Service Provider Solutions

Streamline Your Service Operations

Transform your back office operations with automated work order processing from multiple sources including independent customers, QSR chains, warranty companies, and third-party integrators like ServiceChannel and EcoTrak.

Automated Processing
Real-time Integration
AI-Powered Insights

Qualified Service Calls

Receive pre-qualified service requests with complete equipment specifications, diagnostic information, and AI-powered troubleshooting guidelines that enable your technicians to arrive prepared with the right tools and knowledge for immediate resolution.

  • Complete asset information (model/serial numbers) provided upfront
  • AI-generated troubleshooting procedures and part recommendations
  • Manufacturer specifications, wiring and parts diagrams
  • Historical service data and failure pattern analysis

Optimized Operations

Automate your entire back office with unified work order ingestion from multiple sources, streamlined processing, and intelligent inventory management that reduces operational overhead and enables leaner, more profitable operations.

  • Unified work order processing from all customer types
  • Automated integration with field service management software
  • Intelligent parts forecasting and inventory optimization
  • Eliminate dedicated dispatch and account management overhead

Parts & Performance Tracking

Leverage AI-powered parts prediction to maintain optimal inventory levels, secure preferred vendor pricing, and track performance metrics that improve first-time fix rates while reducing technician skill dependency through intelligent assistance.

  • AI-powered parts prediction and procurement optimization
  • Preferred vendor pricing through consolidated purchasing
  • Performance analytics including first-time fix rates
  • Enable younger, less experienced technicians with AI guidance
Trusted by 500+ Companies

Ready to Eliminate Equipment Downtime?

Join the growing network of service providers, restaurant owners, and warranty companies transforming their operations with BlueCollar AI's intelligent equipment management platform.

85%
Faster Resolution
99%
First-Time Fix
24/7
AI Monitoring
Warranty Management Solutions

Revolutionize Warranty Management

Streamline warranty operations with intelligent claims routing, automated processing, and data-driven insights that reduce costs while improving customer satisfaction and operational efficiency.

Smart Claims Routing
Data Analytics
Cost Reduction

Streamline Claims Routing

Automatically route warranty claims to qualified service providers with complete equipment information and diagnostic data, reducing processing time and ensuring optimal service delivery while maintaining quality standards.

  • Automated claim validation and routing
  • Qualified service provider network management
  • Complete equipment data for accurate diagnostics
  • Real-time claim status tracking and updates

Reduce Claim Costs

Minimize warranty costs through predictive maintenance alerts, fraud detection algorithms, and optimized service delivery that prevents unnecessary claims while ensuring legitimate claims are processed efficiently and cost-effectively.

  • AI-powered fraud detection and prevention
  • Predictive maintenance reduces preventable failures
  • Optimized parts procurement and inventory management
  • Performance-based service provider agreements

Data-Driven Insights

Leverage comprehensive analytics to understand failure patterns, optimize warranty terms, and make informed decisions about coverage, pricing, and service provider performance to maximize profitability and customer satisfaction.

  • Equipment failure pattern analysis and prediction
  • Warranty performance metrics and optimization
  • Service provider performance tracking and ratings
  • Comprehensive reporting and analytics dashboard

Streamlined Operations

Integrate seamlessly with manufacturer systems and automate warranty processing workflows with digital documentation, compliance tracking, and real-time performance monitoring for enhanced operational efficiency.

  • Seamless API integration with existing systems
  • Automated workflow processing and documentation
  • Compliance tracking and regulatory reporting
  • Real-time performance monitoring and optimization
Advanced AI Features

Powerful Features for Modern Operations

Discover the comprehensive suite of AI-powered tools designed to revolutionize your equipment management and service operations.

Smart Routing & Claims

Automated claims routing, cost reduction, and data-driven insights for optimal warranty management.

Streamline Claims Routing Reduce Claim Costs Data-Driven Insights

Operations & Service

Streamlined operations, qualified service calls, and optimized performance tracking.

Streamlined Operations Qualified Service Calls Optimized Operations

AI & Automation

Advanced AI troubleshooting, automated scheduling, and continuous learning algorithms.

AI Troubleshooting Automated Scheduling Continuous Learning

Plus de fonctionnalités avancées :

Parts & Performance Tracking
Smart Service Ticketing