How AI Diagnosis Works
Describe the Problem
Enter equipment symptoms in plain language or upload photos. Our AI understands natural descriptions of equipment issues.
AI Analyzes & Matches
Our analysis agent cross-references symptoms against thousands of past repairs, equipment manuals, and known failure patterns.
Get Actionable Results
Receive a diagnosis with likely causes, recommended parts, estimated labor hours, and repair instructions.
AI Agent Capabilities
Image Analysis
Upload photos of equipment issues. Our picture agent identifies make, model, and visible problems from images.
Knowledge Base Search
Searches across equipment manuals, service bulletins, and repair histories to find relevant information.
Parts Identification
Automatically identifies needed replacement parts with model numbers and sourcing from multiple vendors.
Pattern Recognition
Learns from every repair to improve future diagnoses. Identifies common failure patterns for preventive maintenance.
Multi-Agent Orchestration
Five specialized agents work together — analysis, search, parts, picture, and main orchestrator — for comprehensive results.
Real-Time Processing
Get diagnosis results in seconds, not hours. Stream results as each agent completes its analysis.
What Our Customers Say
“The AI predicted the exact part failure we were seeing. Our tech had the right replacement part on the truck before he even got to the restaurant.”
Mike Rodriguez
Service Manager, ProTech Commercial Services