Question 1

How does the free trial work?

Accepted Answer

Start with any paid plan and get full access for 14 days (30 days for Enterprise and Free Trial plans). No credit card required for the free plan. You can upgrade, downgrade, or cancel anytime during your trial.

Question 2

Can I switch plans later?

Accepted Answer

Yes, you can upgrade or downgrade your plan at any time. When upgrading, you get immediate access to new features. When downgrading, the change takes effect at the end of your current billing period.

Question 3

What payment methods do you accept?

Accepted Answer

We accept all major credit cards (Visa, Mastercard, American Express) and ACH bank transfers for annual plans. All payments are processed securely through Stripe.

Question 4

What happens if I cancel?

Accepted Answer

You can cancel anytime. Your account remains active until the end of your current billing period. After that, your account reverts to the free plan with limited features. Your data is retained for 90 days.

Question 5

Do you offer discounts for annual billing?

Accepted Answer

Yes! Save 15% when you choose annual billing on any paid plan. Enterprise customers can get additional volume discounts — contact our sales team for a custom quote.

Question 6

How does warranty provider pricing work?

Accepted Answer

Warranty provider plans are tailored to your network size and claims volume. All warranty plans require a demo and custom onboarding. Contact our sales team to get started.

Question 7

What does the Enterprise plan include?

Accepted Answer

Enterprise includes unlimited work orders, locations, and technicians, plus dedicated account management, custom integrations, SLA guarantees, white-label options, and priority support with a direct Slack channel.

Features	Free	Basic	Pro
Work Orders
Work orders/month	10	100	Unlimited
AI-powered diagnosis
Photo attachments
Parts suggestions
Equipment & Locations
Locations	1	5	Unlimited
Equipment tracking
Warranty tracking
Maintenance schedules
Reporting & Analytics
Basic reporting
Standard analytics
Cost analytics
Custom reports
Integrations & Support
Integrations		1	Unlimited
Email support
Priority support
Phone support

Simple, transparent pricing

Free

Basic

Pro

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